Contractor Verification Standards

Service Pros Online • Lead Smart Inc. Affiliate Network

How Service Pros Online and the Lead Smart Network maintain quality, licensing compliance, and homeowner safety across participating independent service providers.

1. Trade Licensing & Municipal Compliance

Independent trade contractors participating in our routing network are required to hold active municipal and state trade licenses required by their respective jurisdictions (e.g. Master Plumber, C-39 Roofing Contractor, C-10 Electrical Contractor, EPA Section 608 Universal Certification for HVAC technicians).

2. Commercial General Liability Insurance Verification

Network contractors are expected to maintain comprehensive Commercial General Liability (CGL) coverage to protect homeowners and commercial real estate assets against structural property damage during restoration and trade execution.

3. Industry Standard Certifications

For specialized emergency services, service providers adhere to authoritative industry bodies:

• Water & Mold Restoration: IICRC S500 Standard for Professional Water Damage Restoration and S520 Standard for Mold Remediation.
• HVAC & Refrigeration: EPA 608 compliance and NATE (North American Technician Excellence) standards.
• Electrical Services: NFPA 70 National Electrical Code (NEC) compliance.

4. 100% Independent Contractor Relationship

Service Pros Online operates strictly as a lead routing and referral platform. Contractors are independent businesses that establish their own service agreements, pricing, and project warranties directly with property owners.